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Reservations & Information
NOTE: Reservation changes, adjustments, or cancellations will not be accepted via email. Pursuant to Steamship Authority policy, all changes, adjustments, or cancellations must be made online via your user account or by calling the Reservation Office at the numbers below.
Mashpee Reservation Office:
(508) 477-8600
Martha’s Vineyard Reservation Office:
(508) 693-9130
High-Speed Passenger-Only Reservations:
(508) 495-3278 (FAST)
Hyannis to Nantucket, dock to dock in one hour.
Office Hours:
Open Daily 7:30am – 4:00pm
(Closed Thanksgiving, Christmas & New Year’s Day)
Mailing Address:
509 Falmouth Road, Mashpee, MA 02649
Ticket Offices: (Reservations are not available at these numbers)
Woods Hole: (508) 548-3788
Vineyard Haven: (508) 693-0367
Oak Bluffs (seasonal): (508) 693-0125
Hyannis: (508) 771-4000
Nantucket: (508) 228-0262
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Other Phone Numbers
Lost & Found: (508) 548-5011 extension 404
Brochures/Schedules: (508) 477–8600 or (508) 693–9130 TTY: (508) 540–1394
General Office: (508) 548-5011 Hours: Monday-Friday (excluding holidays) 8:00 am – 4:30 pm
228 Palmer Avenue, Falmouth, MA 02540
Persons with a hearing or speech disability can dial 711 for relay services. Visit www.mass.gov/massrelay for details.
Staff
Administration
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Alex Kryska , General Manager
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Mark K. Rozum, Treasurer/Comptroller, ext. 205
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Terence G. Kenneally, General Counsel and Records Access Officer, ext. 301
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Mark Amundsen, Chief Operating Officer, ext. 237
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Sean F. Driscoll, Communications Director and Records Access Officer, ext. 302
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Todd Falvey, Director of Security, ext. 386
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Alison Fletcher, Director of Shoreside Operations , ext. 219
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Paul Painten, Port Captain, ext. 213
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Janice Kennefick, Director of Human Resources, ext. 206
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Peggy Nickerson, Procurement Officer, ext. 515
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Bridget Sullivan, Director Health, Safety, Quality and Environment, ext. 225
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Donation Requests, Donation Requests
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Stephen Colman, Director of IT, x. 288
Terminals & Parking
- Robert Townes, Woods Hole Terminal Manager, ext. 227
- Leigh Cormie, Vineyard Haven Terminal Manager, ext. 258
- David Kelly, Hyannis Terminal Manager, ext. 257
- Rich Marshall, Nantucket Terminal Manager, ext. 259
- Michael Young, Woods Hole/Falmouth Parking/Transportation Manager, ext. 291
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Lost and Found, Lost and Found, ext. 404
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Woods Hole terminal, traffic and excessive noise issues
Reservations
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Angela Campbell, Reservations & Community Relations Manager, ext. 204
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Reservation Supervisors, Mashpee Call Center Supervisor, ext. 557
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Trucks Department, Truck Coordinators , ext. 169, 228, or 180
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Group Sales Department, Group Sales Coordinators , ext. 244 or 344
- Christine Nyari, Mashpee Call Center Supervisor, ext. 273
- Darlene Jackson, Mashpee Call Center Supervisor, ext. 155
- Heather Cesero, Mashpee Call Center Supervisor, ext. 250
- Debra Lyons, Mashpee Call Center Supervisor, ext. 229
Port Council
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Gordon Carr, Port Council Chair (New Bedford)
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John Cahill, Port Council Vice Chair (Tisbury)
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Joe Sollitto, Port Council Secretary (Oak Bluffs)
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Gregory Egan, Port Council Member (Barnstable)
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Eric Dawicki, Port Council Member (Fairhaven)
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Robert S.C. Munier, Port Council Member (Falmouth)
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Nathaniel Lowell, Port Council Member (Nantucket)
Board
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Peter Jeffrey, Board Chair (Falmouth)
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Kreg R. Espinola, Board Vice Chair (New Bedford)
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Robert F. Ranney, Board Secretary (Nantucket)
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Robert R. Jones, Board Member (Barnstable)
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Edward T. Gavin, Board Member (Dukes County)