Informational open houses scheduled for True North reservation system project

FALMOUTH (November 17, 2025) – The Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority (SSA) has scheduled a series of informational open houses for its True North initiative to replace the company’s reservation system.

At each workshop, the True North project team will be available to discuss the upcoming reservation system replacement and review upcoming improvements and new features. Attendees will be able to ask questions and share their feedback on the project.

The open houses are scheduled as follows:

• Nantucket: 4-5:45 p.m. Tuesday, December 2, 2025, training room at the Public Safety Building, 4 Fairgrounds Road, Nantucket.
• Martha’s Vineyard: 4-5:45 p.m. Thursday, December 4, 2025, training/community room at the Tisbury Emergency Services Facility, 215 Spring Street, Tisbury.
• Falmouth: 5-7 p.m. Monday, December 8, 2025, Steamship Authority Administrative Offices, 228 Palmer Avenue, Falmouth.
• Virtual option—via Zoom: 5 p.m. Thursday, December 11. Visit https://bit.ly/TrueNorthtownhall to join the meeting.

Questions about the open houses should be directed to consultant Tom Innis at tinnis@steamshipauthority.com.

Since 1960, the Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority has served as the transportation lifeline to the islands of Nantucket and Martha’s Vineyard year round. The Steamship Authority is the largest ferry service to the Islands and offers the most frequent daily departures for passengers, automobiles, groups, and trucks. In 2024, more than 2.9 million passengers and more than 690,000 vehicles of all sizes were transported to and from the Islands. Our U.S. Coast Guard-certified crews are committed to the highest level of safety at sea while our vessels offer comfort and convenience with spacious seating, free Wi-Fi and TV on board.

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